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Terms and Conditions

Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Missouri Mustang, LLC. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Missouri Mustang, LLC may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in US dollars and all charges will be processed in US dollars.

All prices listed on this website are subject to confirmation. Missouri Mustang, LLC will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. 

Missouri Mustang, LLC will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, we will not be responsible for any delays in delivery which are beyond are control. If goods are not available or there is a delay in delivery Missouri Mustang, LLC will notify its customers within 5 business days.

Goods will be shipped via United Parcel Service or a trucking company if ordering large items. Once Payment has been received and processed, goods will be shipped, please allow 1-2 business days for packaging.

Ordering

You may place your order on the website, call it in directly to us, email or fax it. Minimum order is $20.00.

Email: sales@missourimustang.com

Phone: 417-673-1990 or toll free at 1-800-673-1990

Fax: 866-571-1721

If a part is out of stock, it will be backordered and you will be notified when it is available. Some items may be shipped to you directly from the manufacturer. Shipping charges will apply to backordered items. Please let us know if you do not want an item backordered.

Images

Images are for reference only and may not represent the actual product.

Shipping Policy

  • Delivery is via third party courier
  • It is our company policy that we do not ship to Post Office boxes.
  • As the registered couriers are third-party courier companies, we are unable to control their delivery time.
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
  • Order cannot be cancelled once order has been shipped.
  • Shipping time may vary depending on your location, please allow 2 – 7 days for delivery.
  • Shipping charges are determined by packing size, weight and delivery location.
  • Large items are shipped via truck freight. The website may not always give an accurate rate for these items.       Please call for a custom quote.       Many times additional items can be shipped with the truck freight item without additional cost.
  • Damages in transit are the responsibility of the courier. Inspect your items before signing.
  • Please note any damage on the bill of lading. Fill out a damage report with the driver, notify us of the damages.       In most cases the courier will send someone to pick up the damaged freight. We will then replace the damaged items.

Payment & Security

Missouri Mustang, LLC uses Authorize.net for its credit card payment gateway. We accept Visa, MasterCard, Discover Card and PayPal.

Authorize.Net is uncompromising when it comes to providing merchants with secure, trustworthy payment gateway services. For receiving and transmitting customer payment information, Authorize.Net implements the most advanced Internet security protocols including 128-bit Secure Sockets Layer (SSL). On top of that, Authorize.Net consistently employs an extensive number of strong practices, procedures, and industry-leading technologies to maintain tight security for the entire payment gateway platform. They also maintain compliance with high quality security programs developed by the card associations, such as Visa Cardholder Information Security Program (CISP) and MasterCard Site Data Protection (SDP); and are continually investing time and money to maximize the security surrounding the payment gateway.

Refunds

Satisfaction guaranteed. If you are not satisfied with an item, return it within 15 days of purchase. Receipt must accompany return. All refund requests must be made in writing. Returns without a valid reason will be subject to a 15% restocking fee. No refund for incorrect purchase or change of mind. Defective items will be replaced. No returns will be accepted for electrical items, literature or special ordered parts. All parts must be in original condition and packaging when returned. No refund for shipping charges.

Used parts are sold “as is”, no refunds. We will gladly exchange a used part for another if available.

Privacy

Missouri Mustang, LLC is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

This Privacy Policy governs the manner in which Missouri Mustang LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the www.missourimustang.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Missouri Mustang LLC.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Missouri Mustang LLC may collect and use Users personal information for the following purposes:

- To process payments

     We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Missouri Mustang LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this document, the practices of this site, or your dealings with this site, please contact us at:

Missouri Mustang, LLC

7950 County Road 220

Webb City, MO 64870

417-673-1990

sales@missourimustang.com